Hot-line

Customer support is available by telephone, fax, or email. It allows us to answer your questions on captures, extra information, resolving unexpected events.

Off Site Acces

The Off-site access service allows via reception of e-mail, customer requests , of a configuration nature, and facilitates a meaningful exchange between the users and the help desk.

Response Time

The response and intervention time are really short.

Documentation

Arpson documentation constitutes four elements ;
  on-line help ,
  reference manuel,
  user guide,
  administrator guide.

These different types of support address everyones needs : from beginner to senior consultant.