Consulting Services

The project manager is involved in piloting the project, working closely with your decision-making. He makes an implementation file with the primary objective to visualize and quickly justify the project progress. As such, regular meetings are made with the consultants to ensure the smooth running of the project and avoid problem with the schedule.

Depending on your business priorities, the project manager can provide additional resources to parallelize some batches or certain tasks. They are mostly integrated into the project team to be in contact with project management, with a view to optimal reactivity and intervene to:

• Initial implementation, which means the support for the solution integration in the target information system
• Additional implementation, corresponding to scope extension

Regardless of the intuitivity of our solutions, training and start-up assistance are always available in any deployment project.

Training can be intra-or extra-corporate businesses, specifically targeting novice users, advanced users or IT professionals, administrators, etc.. In addition, upgrade training sessions during new versions implementation are available on request.

Initial training (ergonomics, input, key features, etc..) can be regularly supplemented by a continuing education program.

User training time per person and per module is a day on average. During training, more support is provided:

• Documentation,
• Practical cases to do, made according to the module and the user profile.

Assistance services to the platform operation, database administration, facilities management and SaaS are offered according to customer requirements.

ARPSON continuously analyzes current events and our solutions setup to adapt them to the changing finance world and increase your productivity.

This ongoing support is reflected in a regular monitoring of clients by our teams to:

• Develop a thorough understanding of the platform main operation,
• Set up the system based on internal management rules, customs and regulations,
• Control the test scenarios, analyze the results
• Provide adequate solutions

A section can be defined in three different ways:

• Compared to a instrumental scopel
• Over a defined functional coverage
• Regarding a time axis: a launch date, a provisional test date, a final test date

A topic is is a cross term, such as:

• Inventory
• Deals monitoring
• Management reporting
• Administrative processing
• Accounting
• Interfaces
• Regulatory reports
• Administration / Security

A topic is divided into basic tasks, clearly identifiable. Each task is like a goal we can easily understand. Each basic task can then be divided into four steps:

• Analysis: definition of expected, analysis of detailed specifications, preparation of a test set, documentation initiation
• Implementation: configuration, unit testing based on the test set, documentation enrichment
• Provisional test: scale tests on the test environment, documentation enrichment, various justifications, archievements presentation, training, etc.
• Final test: functionality implementation in the production environment and user training